Date: 6 May 2021
All clients, carers and families, Senses would like to advise you of the update below.
Masks must be worn at all times when providing face to face services.
As always, our priority is the safety and wellbeing of our clients, their families and carers, our employees and the wider community.
Our COVID-19 Response Team, are monitoring the situation closely and will provide updates as the lockdown progresses.
The government has issued a number of restrictions during the lockdown transition period. Please refer to the WA Government website: https://www.wa.gov.au/government/covid-19-coronavirus
Thank you for your patience and understanding. Please be assured we are here to support you through this time.
Senses Australia are closely following the communication from both the federal and state governments regarding the rollout of the Covid-19 vaccinations.
Critical information about the vaccine including implementation plans are available on the Department of Health website: https://www.health.gov.au/initiatives-and-programs/covid-19-vaccines
They also have a section on Information for people with disability about COVID-19 vaccines webpage. This page is updated regularly.
The following Easy Read documents are available on the Department of Health website:
- COVID-19 vaccine – Overview
- COVID-19 vaccine – What is it? Is it safe?
- COVID-19 vaccine – Who will get the vaccine?
- COVID-19 vaccine – Where can you get the vaccine?
- COVID-19 vaccine – The Pfizer vaccine
- COVID-19 vaccine – Getting ready for the vaccination
- COVID-19 vaccine – What to expect when you have your vaccination
- COVID-19 vaccine – Giving your consent
- COVID-19 vaccine – After your vaccination – Easy Read
- COVID-19 vaccine – Other information – Easy Read
Our COVID-19 Response Team will continue to monitor the situation closely. Senses will make arrangements based upon the advice provided by the WA Government. We will provide further information as it comes to hand.
If you have any questions or concerns please call 1300 111 881
COVID-19 resources for people with disability
- Department of Communities’ dedicated disability COVID-19 website has been updated with resources targeted for people with disabilities, their families, carers and the broader WA disability sector. The website is located at Disability Services (COVID-19) | Department of Communities.
- Three outbreak scenarios flow charts which outline actions for a suspected or confirmed COVID-19 case within the WA disability sector.
- People with disability who live in the community
- Person with disability who lives in supported group accommodation
- Support Worker
Download the Safe WA app
The government’s contact register is in place and must be adhered to. It is mandatory for everyone to check into particular businesses and venues via the Safe WA app or the physical contact register available at each location.
As a provider of essential frontline community services, Senses Australia’s precautions go beyond current advice issued by the government in efforts to do all we can to protect our clients, in particular, our vulnerable clients, staff and the wider community.
Please be assured that our team is doing everything we can and have implemented the measures below:
- Senses have an Emergency Response team that meets regularly.
- Senses have a Pandemic Procedure and detailed Response Plan to guide us in managing the COVID-19 outbreak.
- Senses Board are meeting regularly to support the organisation during this difficult time.
- Therapy services have telehealth model of service delivery available when restrictions of face to face services are in place.
- We are working hard to support all our clients in this challenging environment
- Latest updates from the WA Government can be found by visiting: www.wa.gov.au
- We are regularly communicating with team members, clients and their families on health, travel and isolation requirements.
- If you are not receiving our communications via letter or email please contact our Customer Service Advisor to update your contact details in our system call 1300 111 881 or email email@example.com
- We are displaying signage across all Senses Australia locations encouraging visitors to do their part to ensure their respiratory hygiene is of the highest standard.
- If you have any concerns around your services, please contact your Senses Australia representative.
Transportation of clients
- Strict vehicle cleaning and disinfecting will be carried out thoroughly before and after every client transported.
- We are trying to provide flexible options when delivering services. When government restrictions are in place, where possible seek alternatives such as the use of video or teleconferencing sessions as an alternative to face to face.
- Please call ahead of your appointments to discuss options with your key contact person around service delivery.
- Temperature checks for all visitors to and employees supporting group homes, inclusive of Amelia House as a precautionary measure to safeguard our team and clients. If a temperature above 37.6˚celcius is recorded, access will be prohibited.
Follow health advice issued by the WA Department of Health
Senses Australia recommends our clients, team members and wider community follow health advice issued by the WA Department of Health.
The World Health Organization has announced that COVID-19 is a pandemic.
The spread of Novel coronavirus is an evolving situation which has resulted in multiple confirmed cases of the virus in Australia.
The virus is most likely spread through:
- close contact with an infectious person
- contact with droplets from an infected person’s cough or sneeze
- touching objects or surfaces (like doorknobs or tables) that have cough or sneeze droplets from an infected person, and then touching your mouth or face
Senses Australia will be following the recommendations below which have been provided by the Department of Health.
Focus on Prevention
- washing your hands often with soap and water
- using a tissue and cover your mouth when you cough or sneeze
- avoiding close contact with others, such as touching.
Staff at Senses Australia are required to practice good Hand Hygiene at all times, with training mandatory for all staff on hand hygiene and instructional posters at every service location.
The Government updates it’s travel advice as the situation changes. For more information visit www.smartraveller.gov.au/
Preventing the spread of the virus is vital to our health and well being, and we’ve implemented strict measures to help keep people safe. We have and continue to increase cleaning services and resources across all service centres and sites.
Emergency Response Team
Senses Australia has a Response Plan and Emergency Response Team in place who will meet daily to monitor and guide the organisations’ response to COVID-19.
Quick Links – Additional Information:
- What is Covid – 19 and how to protect yourself.
- Practice good hand hygiene
- Key Word Sign – Tips on avoiding COVID-19
- Travel restrictions
- Social Distancing
- NDIS FAQs
- Coronavirus (COVID-19) information in accessible formats
- Coronavirus information in your language
- Information for Deaf/HoH Community
Please visit the Department of Health website for further information regarding preventative measures https://www.health.gov.au/health-topics/novel-coronavirus-2019-ncov